This Privacy Policy describes how MyClientBuddy ("Company," "we," "us," or "our") collects, uses, and discloses personal information when you access or use our website, CRM platform, and related services (collectively, the "Service").

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Name, email address, phone number
• Real estate license or company affiliation (if provided)
• Login credentials
• Client data you input into the CRM (e.g., contacts, notes, preferences)

b. Usage and Device Information

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent
• Date/time of access
• Clickstream data

c. Payment Information

If you purchase a subscription, your payment is processed by a third-party payment processor (e.g., Stripe). We do not store credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To authenticate users and secure accounts
• To respond to customer support inquiries
• To send transactional or promotional communications (if opted in)
• To analyze usage trends and enhance performance
• To comply with legal obligations

We do not sell your personal data to third parties.

3. How We Share Information

We may share your information in the following cases:

• Service Providers: With vendors who assist with hosting, analytics, or customer support (under strict confidentiality agreements)
• Legal Compliance: When required by law, subpoena, or court order
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: In other cases, with your explicit permission

4. Data Retention

We retain your information for as long as your account is active or as necessary to provide the Service. We may retain certain information even after account termination if required by law or to resolve disputes.

5. Your Rights and Choices

Depending on your location, you may have certain privacy rights, including:

• The right to access or correct your personal data
• The right to request deletion of your data
• The right to opt out of promotional communications

To exercise your rights, contact us at: support@myclientbuddy.com

6. Data Security

We implement technical and organizational measures to protect your personal information, including:

• Encrypted transmissions (HTTPS)
• Password hashing
• Access controls and role-based permissions

However, no system is 100% secure. You are responsible for safeguarding your account credentials.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it promptly.

8. Notice for California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect and use
• The right to request deletion of your data
• The right to opt out of the sale of personal data (we do not sell data)

You can exercise these rights by emailing: support@myclientbuddy.com

We will verify your identity before processing any request.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: